Last updated November 12, 2026
These terms apply when you use SitterGuide. By creating an account you agree to them.
What SitterGuide is
A tool for writing and sharing care manuals for pets and homes. SitterGuide is new and still changing; features may be added, changed, or removed.
What SitterGuide is not
- It is not veterinary, medical, or safety advice. The prompts are suggestions for what to write down. Follow your vet's instructions for your pet's care.
- It is not an emergency service. In an emergency, call your vet, an emergency clinic, or the emergency services.
- It does not vet, employ, or recommend sitters. You choose who looks after your pets and home, and who you send a manual to.
Your account and your content
- You are responsible for keeping your password private and for what happens in your account.
- What you write is yours. You give us permission to store it and show it to you and to the people you share it with, so the service can work.
- You are responsible for what you write and for who you send a sitter link to. Anyone holding an active link can read that manual.
- Only put in information you have the right to share.
Paid plans
- Some features need a paid plan. The plans page shows what each plan includes and what it costs.
- Paid plans renew automatically at the end of each period until you cancel. You can cancel at any time from your account page; your plan then stays active until the end of the period you have paid for.
- If a plan ends, features that need it stop working, including any sitter link. Your manuals stay yours and stay editable.
- If something went wrong with a payment, contact us and we will put it right.
Fair use
Do not use SitterGuide to break the law, to harm or harass anyone, to store other people's private information without permission, or to interfere with the service. We may suspend accounts that do.
No guarantees
We work to keep SitterGuide available and your manuals safe, but the service is provided as it is, without guarantees that it will always be available or free of mistakes. Keep your own copy of anything important: print your manual or save it as a PDF before you travel.
Limits on our responsibility
To the extent the law allows, SitterGuide is not responsible for losses that result from how a manual is written, shared, or followed, from a sitter's actions, or from the service being unavailable.
Ending
You can stop using SitterGuide at any time and ask us to delete your account. We may end or suspend access for anyone who breaks these terms.
Changes
If we change these terms, we will update this page and change the date at the top. Continuing to use SitterGuide after a change means you accept the new terms.
Contact
To reach us, sign in and use the feedback form. See also our privacy policy.